Contact information

Contact Information

Last Updated: August 10, 2026

CutePlushies.site is committed to providing accessible customer service and clear contact information.

Customers may contact us regarding orders, products, shipping, returns, refunds, payments, or other store-related matters using the information below.

Business Information

Store Name: CutePlushies.site

Website: CutePlushies.site

Established: 2022

Business Address:
196 Pitt St
Sydney NSW 2000
Australia

Customer Support Email:
support@CutePlushies.site

Telephone:
0477 305 148

Customer Service Inquiries

You may contact us for assistance with:

  • Product questions
  • Order status
  • Shipping information
  • Tracking assistance
  • Order changes
  • Returns
  • Refunds
  • Damaged products
  • Incorrect products
  • General website questions

Order-Related Requests

When contacting us about an order, please provide your order number whenever possible.

This allows us to identify the relevant transaction and respond more efficiently.

Returns

Return requests should be submitted within 30 days after delivery.

Contact:

support@CutePlushies.site

before sending any return package.

Eligible returns are free in accordance with our Return & Refund Policy.

Shipping

CutePlushies.site offers free worldwide shipping, with an estimated delivery time of 7–10 days.

For delayed, lost, or damaged shipments, please contact our support team.

Official Communications

To help protect customers from fraudulent communications, please note that official customer service communications relating to this store should reference CutePlushies.site.

Customers should exercise caution with unsolicited messages requesting passwords, payment credentials, or unusual payment methods.

Customer Feedback

We welcome customer feedback about our products, website, and shopping experience.

Your comments help us improve our service and product selection.

For feedback, contact:

support@CutePlushies.site