Contact Us
Contact CutePlushies.site
Thank you for visiting CutePlushies.site.
We value every customer and are happy to assist with questions about our products, orders, shipping, returns, refunds, or your shopping experience.
Customer Support
For general inquiries or assistance, please contact us at:
Email: support@CutePlushies.site
Phone: 0477 305 148
Business Address
CutePlushies.site
196 Pitt St
Sydney NSW 2000
Australia
Order Support
If you are contacting us about an existing order, please include:
- Your full name
- Order number
- Email address used at checkout
- A brief description of your question or concern
If your inquiry relates to a damaged, defective, missing, or incorrect item, please include clear photographs when applicable. This can help us review your request more efficiently.
Returns & Refunds
We offer free returns and refunds within 30 days of delivery for eligible orders.
Before returning an item, please contact:
Our support team will provide the appropriate return instructions.
Shipping
CutePlushies.site offers free worldwide shipping.
Estimated delivery time is approximately 7–10 days after the order has been processed and shipped. Delivery estimates may occasionally be affected by destination, carrier operations, customs procedures, public holidays, weather, or other circumstances outside our direct control.
We're Here to Help
Our goal is to provide a simple, friendly, and reliable shopping experience from the moment you visit our website until your plushie arrives.
For any questions, please contact us at support@CutePlushies.site